DGCA report: Flight issues and refund concerns top complaint list
In the latest report from the Directorate General of Civil Aviation (DGCA), passenger complaints in December 2023 were primarily related to flight issues and refund concerns among scheduled domestic airlines. Of the 712 total complaints, 61.8% were associated with flight problems, while 12.8% pertained to refund issues. Despite these challenges, airlines successfully resolved approximately 99% […]













